Shipping Policies:
Normally we will ship UPS or FedEx upon request. Orders are usually processed within one business day and picked up by UPSor Fedex the same day or the following business day. Ground shipping usually takes 1-5 business days (not including weekends or holidays). Tracking numbers are usually available within 24 hours after your order has been processed. We do ship express, but you will need to contact us to arrange that.

All International packages will be estimated through our shopping cart for U.S.P.S. shipping only. Customers may request a shipping quote through an alternate carrier such as UPS after checking out by sending an email to sales@edjzone.com. Such quotes will be billed separately and in most cases are more expensive due to hidden surcharges.

Heavy or over size items will ship via a trucking company of our choice. We research the least expensive and most reliable transportation available at the time to assist you in choosing a shipper. Shipments to Alaska, Hawaii, Puerto Rico, Guam, other nonmainlandU.S. addresses, APO/FPO addresses, P.O.Boxesand international addresses are not elegiblefor free shipping.

To Receive Free Shipping:

Free DHL Ground Shipping For Online orders only.
Product order must exceed $399.00(excluding tax)
Free Shipping is limited to the continental U.S.
Proceed to Checkout.
Ship these items to a single physical address (sorry no P.O. Boxes) within the continental United States
Select Standard Ground Shipping as to shipping method.
Only Ground Free Shipping Available place $399.00
Enjoy the Free shipping on all qualifying items.

If an order is delayed due to the shipping company that is used, you must contact us within two weeks of the ETA so that we can file a claim.

Secure Payment & Shipping Policies EDJZone
-Buyers within the 48 states of America: Payment Polices: We accept Credit Cards, PayPal, Money Orders, Bank/Wire , Checks, and Cash as forms of payment. If you prefer to pay using a different form of payment, we will try to work with you. All of our preferred payment options are 100% secure for you.

We accept credit cards through our online shopping cart. To guarantee that your order ships the same business day (if ordered before 2pm).

We are one of the safest online stores on the web. We only allow our senior employees to accept and process orders. We do not keep hard copies of your credit card number that can be lost or stolen. Our website and shopping cart are secure with hacker and virus protection.

Also, our employees DO NOT work on commissions. You shouldn't feel pressured into any purchases and you will always get the best deals. This also means that all recommendations by our employees will be honest...not the most profitable for themselves.

We charge a returned check fee of $25.00. If an order is not paid in full for any reason, and the customer does not reply within 60 days, or if the customer wrongfully refuses to pay, he or she is responsible for any additional fees that our third-party collection company may charge.

How to Pay: To pay via credit card, or PayPal, use our online shopping cart or. To send us a direct PayPal payment, our account is: sales@edjzone.com

*When using the online shopping cart, shipping fees (if any) will be added in as soon as the item is added to the cart (not upon checkout). Only our TX customers must pay tax (8.25%).

To send a money order, check, or another form of payment, contact us .

Warranty/Usage Policies: Unless otherwise noted, all products sold on this website come with the factory warranty. EDJzone will guarantee that the factory warranty or equivalent will be valid and usable, but EDJZone does not offer or imply any other official type of guarantee or warranty.

EDJZone is not responsible for any type of damages or losses whatsoever due to the usage (or any form of usage/set-up) of the products sold. EDJZone will not be held responsible for the delay of any shipment or order for any reason.

Shipping Policies: We normally ship UPS or Fedex. Orders are usually processed within one business day and picked up by UPS or Fedex the same day or the following business day. Ground shipping usually takes 1-5 business days (not including weekends or holidays). Tracking numbers are usually available within 24 hours after your order has been processed. We do ship express, but you will need to contact us to arrange that.

If an order is delayed due to the shipping company that is used, you must contact us within two weeks of the ETA so that we can file a claim. If you wait longer than two weeks, it will be very hard to file a claim with the shipping company that is used. Although we do everything in our power to get your orders to you ASAP, we cannot guarantee arrival of any equipment. If an order is delayed due to the shipping company, the most we can do is refund your shipping fees.

Return Policies: All order are guaranteed to arrive in perfect working condition (unless otherwise noted). If your equipment is defective, broken, or missing pieces when it arrives, you must report it to us within 4 days after the equipment is delivered. We will pick up the merchandise at your location and deliver a new unit to you.

If your equipment breaks after use (anywhere from 2 days to 20 years), contact us . Your merchandise will be covered under a factory warranty (unless otherwise noted). We will help you contact the manufacturer and set up a return. Unless the warranty has expired, the manufacturer will fix or replace your equipment for free. Depending on the manufacturer's warranty, you may have to pay the shipping fees if there are no local places (run by the manufacturers) that you can take the broken equipment to. If a broken item is not covered under any warranty, we can still help. We have a full repair service.

If you would like to return something because you do not like the merchandise, you must get it back to us within 30 days of the time you placed your order. Shipping fees are not refunded (and if the order offered free/discount shipping, our actual shipping cost will be deducted from the refund). A restocking fee of up to 25% may be applied, depending on the condition of the return and the type of refund requested (store credit or money back). No returns will be accepted after 30 days unless the manager authorizes it. To receive a cash refund, you must ship the item back to us within one business day of when you have received it. The following items are not returnable: DJ software (after the box is open) and special order items. Also, Microphones, In-Ear Monitors, Heil Talk Boxes, and any other items that touch your mouth, your nose, or your inner ear cannot be returned once opened due to health laws. All returns must come back in original packaging in original condition.

-Buyers from Hawaii, Alaska, Canada, Overseas: Policies from above apply.
Additional shipping fees may apply. Contact us before ordering.

All payments must be made in USD $. We only accept bank wire transfers, PayPal (from confirmed addresses), Google Checkout, and postal money orders from international buyers.

Buyer must pay for all shipping fees (to and from the US) for all returns, exchanges, warranty issues, and repairs.

We recommend setting up a shipping forwarder for larger orders...where you would only pay for the merchandise and the shipping fees will be billed to you from the shipping company.